Development Professional
I am a nonprofit development professional, experienced in day-to-day and executive membership management, data maintenance, donor, member, and guest relations and operations. I love what I do, on and off the clock!
Work
Membership Manager at Marie Selby Botanical Gardens
April 2024 - Present
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Processing, cataloging through transmittal, and ascribing designations to incoming donations.
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Tailoring acknowledgement letters to specific audiences and Selby Gardens' branding.
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Writing and maintaining a schedule of appeals for renewal to retain Selby Gardens members.
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Managing the logistics of Selby Gardens' My Garden and My Golden programs, allowing us to connect local underprivileged children, families and seniors to our bayfront sanctuaries.
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Communicating with partnering area businesses and local reciprocals to fortify relationships and create added value benefits for Selby Gardens members through these partnerships.
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Addressing systemic issues afflicting the membership and guest relations departments.
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Overseeing growth in member households from 19,000 to 24,000
Membership Coordinator at Marie Selby Botanical Gardens
May 2023 - April 2024
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Liaison between Membership and Guest Relations Teams
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Completing Day-to-Day Membership Tasks: Sales, Data Entry and Data Management, and Mailing Membership Materials for Members
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Coordinating, Approving, and Fulfilling Donation Requests from Nonprofit
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Strategically supporting internal and external customers by email, phone, and in person
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Resolving issues with data and functionality of Customer Relations Management (CRM) Software (Altru by Blackbaud & Xtrulink by Swipetrack Solutions)
Guest Relations Associate at Marie Selby Botanical Gardens
July 2022 - May 2023
Operated daily sales, advanced sales, updated constituent records through Altru by Blackbaud, resolved issues over phone, maintained organization, troubleshooted database and tech issues.
Education
Master of Arts in Professional Writing
In Progress at New England College
At New England College, I studied several styles of writing, including: technical writing, business writing, public relations writing, creative nonfiction writing, digital writing, social media writing, editing, publishing, and grant writing.
Bachelor of Science in History
Earned at Florida Southern College
Minors in English and Philosophy; Graduated with Cum Laude Honor; Initiated Member of Sigma Tau Delta (English Honor Society)
Skills
Altru by Blackbaud
Xtrulink by Swipetrack Solutions
Microsoft Office
PastPerfect Database Training offered by Polk County History Center
Sales and Information Database Training offered by Blackbaud
Disruption and Transformation in Museums offered by Smithsonian Affiliates Conference 2022
Heartsaver CPR/AED Certification provided by Manatee Technical College
Volunteer
Library Volunteer at Rocky Bluff Library
Collect and reshelf books, and help patrons locate specific books.
Guardian of the Bay Volunteer at Sarasota Bay Estuary Program
Replanted damaged salt marshes, bagged oysters, and moved native plants to increase biodiversity in a local area.
Archivist at Anna Maria Island Historical Society
Cataloged books, organized and digitized records, and conducted collaborative genealogical and historical research with guests.
Research Assistant at Florida Africa Foundation
Researched and collected data from Florida universities’ websites and related social media; Facilitated connection between Florida Africa Foundation and colleges
